Shipping policy
Shipping Policy
Last updated: August 9, 2026
Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may take an additional day or two — we will notify you by email if there will be a significant delay.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout based on the carrier, service level, weight, and destination you select.
We currently ship via USPS, offering the following domestic service options:
- First Class Mail — for lightweight packages
- Ground Advantage — standard delivery
- Priority Mail — faster delivery with tracking and insurance
Delivery delays can occasionally occur. Estimated delivery times provided at checkout are estimates only and are not guaranteed. Inkwell Sets is not responsible for delays caused by the carrier, customs processing, weather events, or other circumstances outside our control.
Shipment Confirmation and Tracking
You will receive a shipment confirmation email with tracking information once your order has shipped. Please allow up to 24 hours for tracking information to update after you receive this email.
Address Accuracy
You are responsible for providing a complete and accurate shipping address at checkout. Inkwell Sets is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If a package is returned to us due to an undeliverable address, we will contact you to arrange reshipment, and additional shipping charges may apply.
Lost or Stolen Packages
Inkwell Sets is not liable for packages that are lost, stolen, or damaged after they have been marked as delivered by the carrier. If your tracking shows delivery but you have not received your package, please contact the carrier directly to file a claim. We're happy to assist by providing shipment details if needed, but we cannot issue refunds or replacements for packages confirmed as delivered by the carrier's tracking system.
Risk of Loss
All items purchased are made pursuant to a shipment contract. This means that risk of loss and title for such items pass to you upon delivery of the items to the carrier.
International Shipping
We currently ship to the United States and Canada, with availability to additional countries evaluated on a case-by-case basis.
International customers are responsible for any customs duties, taxes, VAT, or import fees assessed by their country's customs authority. These charges are determined by your local customs office and are not included in the item price or shipping cost. Inkwell Sets has no control over these charges and cannot predict what they may be. Please contact your local customs office for more information before placing an order.
Customs delays can occasionally occur and may affect estimated delivery timeframes.
Damaged or Defective Items
If your order arrives damaged or defective, please refer to our Refund Policy [LINK] for instructions on how to proceed.
Questions?
If you have any questions about our shipping policy, please contact us at inkwellsets@gmail.com.